Contact & Grievance
Operated by SGV VENTURES PRIVATE LIMITED
🛟 General Care & Support
For account help, onboarding, and general questions:
care@swasthyalink.co.in
🔐 Privacy & Data Protection (DPDP 2023)
For requests to access, correct, erase your data, or withdraw consent:
privacy@swasthyalink.co.in
⚖️ Grievance Redressal
For complaints and grievance handling under the IT Act, 2000 and DPDP Act, 2023:
grievance@swasthyalink.co.in
🛡️ Security & Vulnerability Disclosure
To report a security vulnerability or incident:
security@swasthyalink.co.in
Response timeline: we acknowledge privacy and grievance matters within twenty-four (24) hours and aim to resolve within fifteen (15) working days, in line with the IT (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021. If unresolved, you may escalate to the Grievance Officer and, where applicable, the Data Protection Board of India (DPB).